ZHANGJIAGANG TIANLUN IMPORT AND EXPORT TRADE CO., LTD ( Tianlun Tools for short ) is both manufacturer and trade enterprise.
Tianlun tools was founded in 2001. Since founded, almost twenty years passed away. At that moment, it was just a workshop in which several people worked in a crowded way. With the rapidly economic development, our company has changed a lot too. Now, our company covers an area of 6000 square meters, 200 skilled workers are employed and the annual turnover has been up to over USD 5000000.
Tianlun Tools focuses on better quality and better service forever. Our company sticks to the enterprise spirits of being “ first-class technology, first-class quality, first-class reputation”. We did it.
We have a huge diversity of products, including various hand tools, various garden tools, various measuring tools, etc. With so many people’s efforts, our products spread all over the world. North America is the biggest market of our company, which accounts for 30% of annual revenue. Our products are also can be found in Hong Kong, Taiwan, Japan, Europe and other cities and regions
It will be better in the future, we expect.
1. Collection of Personal Information
(a) Visit Tianlun Tools’ website and providing your Personal Information;
(b) Interact or follow social media managed by Tianlun Tools (such as Facebook, Twitter, YouTube or Instagram);
(c) Place an order via a store, telephone or website;
(d) Apply for a job with Tianlun Tools;
(e) Submit website feedback, enquires or comments;
(f) Provide your Personal Information for the provision of special offers by Tianlun Tools or any other service provided by Tianlun Tools, including the newsletter;
(g) Enter into an agreement with Tianlun Tools;
(h) Any other method of collection as determined by Tianlun Tools from time to time.
1.2 Tianlun Tools may collect and hold the following personal information (“Personal Information”):
(a) Name, address, phone and/or facsimile number and email address;
(b) Details of your orders;
(c) IP address;
(d) Loyalty program, award or redemption details;
(e) Bank details;
(f) Any additional information provided to Tianlun Tools, including any feedback, rating or comments made by you.
2. Use of Personal Information
2.1 Tianlun Tools uses the Personal Information for the purpose for which it was specified or reasonably apparent at the time when the Personal Information was collected. The Personal Information may be used in respect to the following:
(a) Providing order confirmations;
(b) Processing and delivering of orders;
(c) Assisting the offering of products and services by Tianlun Tools or its related entities, merchants, contractors, agents and/or employees;
(d) Processing of job or franchise applications and the provision of relevant information in this respect;
(e) Communicating promotional offers, marketing information or special events;
(f) Responding to feedback, ratings, comments, complaints and enquiries;
(g) Using for administrative, marketing, planning, employment performance review, service or product development purposes.
2.2 You may advise Tianlun Tools if you do not wish to receive any promotional offers, marketing information or special events from Tianlun Tools.
3. Disclosure of Personal Information
3.1 Where appropriate and required, Tianlun Tools may disclose your Personal Information:
(a) To other associated Tianlun Tools entities, including its delivery company;
(b) To Tianlun Tools’ suppliers, agents or contractors in connection with or for the purpose of Tianlun Tools’ business;
(c) Where the law requires or authorises Tianlun Tools to do so;
(d) To any other third party notified by you at the time of or after collecting your Personal Information, including the merchant performing services to you.
3.2 Tianlun Tools will not disclose Personal Information to overseas recipients.
4. Access to and Protection of Personal Information
4.1 Subject to the law, Tianlun Tools provides you with access to your Personal Information upon your request.
4.2 Tianlun Tools will take reasonable steps to ensure that your Personal Information is accurate, up to date and complete. However, Tianlun Tools relies on you advising of any changes or inaccuracies of your Personal Information. Please advise Tianlun Tools if you are of the view that any of your Personal Information requires updating or correcting.
4.4 No data transmission over the internet can be guaranteed to be 100% secure. As a result, while Tianlun Tools strives to protect your Personal Information, Tianlun Tools cannot ensure or warrant the security of any information you transmit to Tianlun Tools over the internet, and you do so at your own risk. Once Tianlun Tools receives your transmission, Tianlun Tools makes its best effort to try and ensure the information and Personal Information security both on Tianlun Tools systems and while in transit between Tianlun Tools’ systems and the companies who provide Tianlun Tools with the various systems.
5. Complaints Procedure